Frequently Asked Questions

General Questions

  • HeyMail is an Irish email marketing agency that helps businesses grow through strategic email campaigns, automated flows, and customer retention systems. We create, build, and optimise email programs designed to increase sales, engagement, and long-term customer value.

  • HeyMail is registered and based in Ireland. We primarily work with Irish businesses but also support international clients.

  • We work with SMEs, e-commerce stores, service providers, and local Irish businesses who want to grow their customer lists, improve sales, or strengthen communication with their audience.

  • No. Whether you have 10 subscribers or 10,000, we can help.
    We specialise in:

    • list building strategies

    • lead magnets

    • opt-in forms

    customer segmentation
    So we’ll grow your list while we improve your email performance.

Services & Process

  • We work with all major email marketing platforms, including:

    • Mailchimp

    • Klaviyo

    • HubSpot

    • ActiveCampaign

    • MailerLite

    • Shopify Email

    If yu’re already using a platform, we can take it over. If not, we’ll recommend the best one for your business.

  • Our core services include:

    • Email campaign strategy

    • Copywriting & design

    • Automated customer flows

    • List segmentation

    • A/B testing

    • Performance reporting & optimisation

    • Lead capture setup (pop-ups, landing pages, forms)

    1. Initial consultation – we understand your business, goals, and audience.

    2. Setup & integration – we connect or configure your email platform.

    3. Strategy creation – we plan your campaigns or automated flows.

    4. Copywriting & design – we create professional, branded emails.

    5. Launch & monitoring – we run campaigns and track performance.

    Optimisation – we improve open rates, clicks, and conversions.

  • Yes. We provide both copywriting and design, ensuring all emails match your brand and are optimised for mobile, tablet, and desktop.

Pricing & Contracts

  • Prices depend on:

    • number of emails per month

    • whether you need automation setup

    • your email platform

    • one-off project or ongoing service

    We offer:

    • monthly retainers

    • one-off projects

    • custom pricing for larger needs

    We can prepare a quote after a quick discovery call.

  • No.
    We offer flexible month-to-month arrangements.
    You can scale up or down depending on your needs.

Technical & Compliance

  • Yes — and we ensure your setup complies with GDPR standards.
    We help with:

    • consent-based sign-ups

    • compliant signup forms

    • correct use of double opt-in

    • unsubscribe management

    • data handling best practices

    Since we’re based in Ireland, GDPR compliance is a core part of our service.

  • Yes. We take care of:

    • domain authentication (DKIM, SPF)

    • platform integration

    • subscriber imports

    • segmentation setup

    • automation buildouts

    We handle the technical side so you can focus on running your business.

Results & Expectations

  • Typically:

    • Campaigns → results in 24–48 hours

    • Automated flows → noticeable improvements within 2–6 weeks

    • List growth → depends on traffic, but we optimise quickly

    Email marketing is one of the fastest channels to generate measurable returns.

  • Every business is different, but most clients see improvements in:

    • open rates

    • click-through rates

    • repeat purchases

    • customer lifetime value

    • overall sales

    We focus on measurable ROI.

Working With HeyMail

  • Simple — you can:

    • book a consultation

    • fill out the contact form on the website

    • or send us an email

    We’ll then discuss your needs and prepare a plan.

  • Yes — we can review your current email setup and provide:

    • insights

    • missed opportunities

    • recommended improvements

    This helps you understand exactly where email can grow your business.